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XBM 144 - Conflict Management

Students will learn how to manage conflict productively using role playing, small group exercises, and class discussions. After this workshop, you will be able to: 1) recognize and define conflict 2) compare and contrast the four major conflict styles 3) recognize personality types with which you may clash 4) develop specific strategies for managing conflict and 5) develop communication skills for managing conflict. (2 meetings)
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Spring 2021, Fall 2020, Spring 2020, Fall 2018, Fall 2016
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