An examination of methods used in analyzing communication processes and behaviors in complex organizations. Use of quantitative methods (e.g., communication audits, network analysis) and qualitative methods (metaphor analysis, story and narrative analysis) by researchers and consultants. Consideration of models for implementing organizational communication change. Students must earn a minimum grade of C- before they can advance to subsequent courses or receive credit for the course in the major. Prerequisite: COM 322. Enrollment Requirements: Prerequisite: COM 300 and COM 418.