This course introduces the application of statistical and probability tools to develop, implement, and maintain effective quality assurance in technology and service systems. A systems approach to product or service quality from inception to disposal is employed. Factors affecting variation in quality are studied. The concepts and implications of quality from a global business environment are examined. Class Notes: P: TLI 16010 NOTE: Permission required; Non-Purdue Polytechnic students contact firstname.lastname@example.org NOTE: 100% online via Blackboard. Add Consent: Department Consent Required.