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CTS 1155 - Help Desk Customer Support

Description
Prerequisite: CGS 2100 with a grade of "C" or higher. This course provides students with a broad-based knowledge of customer service support skills and techniques that will prepare students to implement and support enterprise support operations within an organization. Lab Fee.
Recent Professors
Beverly Payne
Recent Semesters
Fall 2023, Fall 2020, Fall 2019, Fall 2018
Class Size
15-24
Credits
3
Usually Offered
Tu (1 hour 15 minutes), W (2 hours 40 minutes)
Attributes
College Credit Associate Level