EMBA 764 - Quality and Performance Improvement in Healthcare

Description
This course introduces students to the customer service and quality improvement paradigms in healthcare management. Topics include planning for service quality, developing a patient centric culture, clinical practice methodologies, and measuring and improving quality. Students will be asked to apply concepts through real-life cases and projects.
Credits
3
Recent Professors
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Recent Semesters
Spring 2019, Spring 2018
Avg. Class Size
20
Avg. Sections
1