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MGMT 650 - Quality Management

Examines Total Quality Management (TQM), including the philosophies and principles of Deming, Juran, and Crosby. Focuses on the management and continuous improvement of quality and productivity in manufacturing and service organizations. Includes quality measurement, quality assurance, giving employees responsibility for quality, the team approach to quality, employee recognition, and various TQM tools and techniques.
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Fall 2021, Fall 2020, Fall 2019, Fall 2018, Fall 2017
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